Sales of Chromebook 11 paused due to reports of overheating chargers

HP Chromebook 11

The HP Chromebook 11.

Google and HP have paused sales of the HP Chromebook 11 due to a small number of reports of overheating chargers.

In a joint statement, the companies advised that the device, which retails in Ireland for around €299, is safe to use with any other compatible charger.

“Google and HP are pausing sales of the HP Chromebook 11 after receiving a small number of user reports that some chargers included with the device have been damaged due to overheating during use,” the statement reads. “We are working with the Consumer Product Safety Commission to identify the appropriate corrective action, and will provide additional information and instructions as soon as we can.

“In the meantime, customers who have purchased an HP Chromebook 11 should not use the original charger provided with the product. In the interim they may continue using their HP Chromebook 11 with any other Underwriters Laboratories-listed micro-USB charger, for example one provided with a tablet or smartphone. We apologize for the inconvenience.”

The HP Chromebook 11 is unavailable on the websites of retailers in Ireland today, but other Chromebook models, which have not been affected, are still available for sale.

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